Return/Refund Policy
EXCHANGES
Please read ALL of the following:
- Items can be exchanged for an alternative size, within 14 days of when your order was shipped out. Customer must pay for shipping.
- Items must be unused and in perfect condition. Please look over the item closely.
- There is no charge for exchanges.
- Customer pays to ship exchange(s) to Rack Wear NYC.
- Customer must include a note in the package stating the name on the order, their email address, and the new size(s) they would like.
- For any questions or concerns please email us at customerservice@rackwearnyc.com
RETURNS
Please read ALL of the following:
- Items can be returned for any reason within 14 days of when your order was shipped out.
- Items must be unused and in perfect condition. Please look over the item closely.
- There is no restocking fee for leggings, sports bras or shorts.
- There is a 20% restocking fee for shirts/tank orders totaling over $30.
- Customer pays to ship return(s) to Rack Wear NYC
- Customer must include a note in the package stating the name on the order, their email address, and that they would like a refund.
- For any questions or concerns please email us at customerservice@rackwearnyc.com