TO GET 20% OFF YOUR FIRST ORDER ENTER CODE "FIRST ORDER"- MIN TWO ITEMS

Return/Refund Policy


EXCHANGES

Please read ALL of the following:

  • Items can be exchanged for an alternative size,  within 14 days of when your order was shipped out. Customer must pay for shipping.
  • Items must be unused and in perfect condition.  Please look over the item closely.
  • There is no charge for exchanges.
  • Customer pays to ship exchange(s) to Rack Wear NYC.  
  • Customer must include a note in the package stating the name on the order, their email address, and the new size(s) they would like.
  • For any questions or concerns please email us at customerservice@rackwearnyc.com

 

RETURNS

Please read ALL of the following:

  • Items can be returned for any reason within 14 days of when your order was shipped out.
  • Items must be unused and in perfect condition.  Please look over the item closely.
  • There is no restocking fee for leggings, sports bras or shorts.
  • There is a 20% restocking fee for shirts/tank orders totaling over $30.
  • Customer pays to ship return(s) to Rack Wear NYC
  • Customer must include a note in the package stating the name on the order, their email address, and that they would like a refund.
  • For any questions or concerns please email us at customerservice@rackwearnyc.com

Policy: 
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